8kbd App Privacy Policy and Data Protection
This page clearly states the 8kbd App's data protection, cookies and user rights. Many Dhaka users read this part first, then proceed.
How your data is stored, what can be exported, and what cannot; all in plain language; the same policy applies to login, registration and APK usage.
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Effective date and summary
Effective date: July 2026; you may export your data in the 8kbd App, the policy's core principle.
We only keep necessary information; the policy remains the same for Dhaka, bKash, Nagad and Rocket users as well.
What is included in 8kbd App export
If you want, you can view the account's basic information together; it includes profile data, login history, session data and preferences.
A cookies summary is provided, showing which parts are stored in the browser; when using 8kbd Login, your signing device may be listed.
Your account's basic records
Name, email, phone number and verified profile are usually shown for security; passwords are never shown in plaintext.
How to obtain the format
Exports are usually provided in CSV or PDF summaries, so you can open on mobile and understand quickly.
Some browser-related information comes in JSON format, so the technical parts remain separate; the same structure is kept for APK users as well, making comparison easy.
Easy to read file
The file is small, and there are no unnecessary complex words; if needed you can open and view it at Dhaka office or at home.
How to request export
First log in with 8kbd Register or 8kbd Login, then request export to Support.
In the request, provide name, registered phone number and what type of data you want; if you want references for transactions made with bKash, Nagad or Rocket, you may include them.
Open the 8kbd App and request.
How long
Generally, standard requests take 2 to 5 business days; if there is complex verification, it may take a little longer.
You will be notified by email or in-app notification when the data in the 8kbd App is ready; a separate download link will be provided.
The waiting steps are clear
There is no silence; progress is shown step by step, so follow-up is easy.
What is not included in the export
For security, encrypted secrets, internal logs and other users' data are excluded, reducing risk to you and the system.
The raw cookie secret values are not disclosed; security settings inside the 8kbd APK are not openly shown to everyone.
Those that are intentionally omitted.
Other people's data never merges, and sensitive tokens remain separate, keeping the account secure.
Your rights and controls
You can view data, correct inaccuracies, and export data; if needed you can disable specific cookies, too, at any time for your account.
Dhaka users often do everything on mobile, so these controls are quickly accessible; in the 8kbd App you can change them by opening Settings.
Contact about data protection.
If you have questions, contact us.
If you have questions about privacy, cookies or data protection, write on the contact page; whether you are 8kbd registered or not, you can submit questions.
For a quick reply, provide your phone number, device used and the type of problem; if you have bKash, Nagad or Rocket related information, include it.
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